1 Handling of Personal Data
QUALICA Asia Pacific Pte. Ltd. (Hereafter, "our company") takes steps to protect personal data. This Privacy Policy (Hereafter, this notice:) is intended to raise public awareness of the handling of personal data acquired by our company.
The processing of personal data in our company is conducted in accordance with the Personal Data Protection Act 2012 and PERSONAL DATA PROTECTION (NOTIFICATION OF DATA BREACHES) REGULATIONS 2021 ("Applicable Laws and Regulations" below).
2 Types of Personal Data Obtained by our company
The following is the personal data our company obtains from customers, business partners, partner companies, etc. (Hereafter, "Customer").
Personal data our company obtains directly from you:
Our company may ask you to provide personal data such as:
-
We may ask you to provide information such as [Name, address, phone number, email address] as you use our company products and services.
-
When you interact with our company, we may withhold information such as [Name, address, phone number, email address].
Personal data obtained indirectly by our company:
Our company may obtain the following personal data of you from publicly accessible sources or third parties:
-
As you use the products and services of our company affiliates, our company may obtain your personal data at the same time or by receiving it from us.
- Add or remove as needed
Personal data that is automatically recorded on our company
websites, etc:
When you use our company Web Services, your personal data may be
automatically recorded with detailed usage information, cookies
and other tracking technologies.
-
When you use our company Web Services, we may obtain your IP
address, domain name, browser version, operating system, traffic
data, weblogs and other communication data, and resources you
access.
It is up to you to decide whether or not to provide your personal
data to our company. However, if you choose not to provide your
personal data, we may not be able to provide you with some
features of our products and services (such as personalized
features for each customer) or the products and services
themselves.
The following items will be explained individually when we obtain
personal data from you.
-
Whether the provision of personal data is a necessary
requirement under applicable laws and regulations or in contract
or to enter into a contract
- Whether there is automated decision-making
3 Purpose of processing your personal data
Our company processes your personal data for the following
purposes:
-
Providing our company Products and Services to Customers
Our company uses personal data to provide its products and
services. We also use personal data to respond to customer
inquiries and contact them regarding the provision.
-
Providing advertising related to our company products and
services
If you accept receiving updates about our company products and
services and suggestions from our company, we will use your
personal data to provide them. When we collect your personal
data, we will make suggestions with your consent if required by
applicable laws and regulations. You may also opt out of
offering these advertisements.
-
New development and improvement of our company
products and services
For the purpose of research and
analysis related to the new development of new products and
services or the improvement of existing our
company products and services, we may use personal data
contained in your history of using our company products and
services and the results of questionnaires you have completed.
-
Notification of Changes Related to our company Products and
Services
We use your personal data to notify you of changes to our
company products and services.
-
Monitoring specific activities
In order to maintain the
quality of our company products and services, we may use your
personal data to monitor misconduct and suspected misconduct,
investigate potential misconduct, and violate our company
policies and regulations.
-
Reorganize or change our company operations
If our company
negotiates to sell a business or part of a business to a third
party, is sold to a third party, or proceeds with a
reorganization, we may have to transfer all or part of your
personal data to that third party (or its experts) in order to
review the sale or reorganization plan as part of our due
diligence. We may also have to transfer your personal data to a
reorganized entity or a third party that has acquired our
company business so that such entity or third party can use your
personal data for the same purposes as provided in this notice.
-
Legal or regulatory obligations
Our company may treat your
personal data as necessary to comply with regulatory
requirements under applicable laws and regulations or in
consultation with regulatory authorities. This includes
disclosing your personal data to third parties, courts or
regulators, or law enforcement agencies around the world, in any
country or region, in connection with inquiries, lawsuits,
investigations, or where disclosure of personal data is
mandatory.
4 Legal Basis
In accordance with applicable laws and regulations, our company
processes your personal data on one of the following legal
grounds:
-
Performance of contract : We rely on where processing is
required for the performance of a contract to which you are a
party or where processing is required to take steps in response
to your request prior to entering into the contract.
-
Consent : We rely on where you agree to process your
personal data for a specific purpose.
-
Justifiable Interests : Where required by applicable
laws and regulations, reliance may be placed on legitimate
interests (or similar legal bases) sought by our company or
third parties. In such cases, our company will carefully
determine whether our company's legitimate interests prevail
over your interests and fundamental rights and freedoms.
-
LEGAL OBLIGATIONS : Our company may rely when necessary
to comply with regulatory requirements in applicable legislation
or for consultation with regulatory authorities.
5 Safeguards and storage periods for personal data
Safeguards:
In accordance with applicable laws and regulations, our company
implements physical, technical and organizational safety-management measures to protect our customers' personal data.
Storage Period:
Our company will store your personal data for a reasonable period
of time, for a purpose considered, or in accordance with legal
limits set forth in applicable laws and regulations.
For example, our company stores certain transaction information
for a certain period of time after the completion of a
transaction, as it deems reasonably necessary for purposes such as
responding to a complaint. When our company has achieved its
processing purpose for the personal data, or when the personal
data is no longer needed, our company irreversibly anonymizes or
reliably destroys the information.
6 Your Rights
You have the following rights with respect to your own personal
data:
(If you wish to exercise your rights, please refer to "8 Contact
Information".)
-
Access rights : You have the right to receive
information from our company regarding the processing of your
own personal data
-
Correction rights : You have the right to ask our
company to correct your personal data because it is incomplete
or inaccurate
-
Erasure rights : You have the right in certain
circumstances to ask our company to erase your personal data
-
Processing restriction rights : You have the right in
certain circumstances to ask our company to stop processing your
personal data
-
Dissenting rights : You have the right in certain
circumstances to ask our company to object to the processing of
your personal data and ask our company to show you why it is
being processed
If our company is processing your personal data based on your
consent, you may withdraw that consent.
And if you are not satisfied with our company's processing of your
personal data or its response to the above exercise, you may at
any time file a complaint with the relevant supervisory authority.
7 Privacy Policy Changes
Our company may change this notice without notice in order to
comply with applicable laws and regulations, as required by our
company business. However, we will notify you of any material
changes through our website, email or other means.
8 Contact Information
If you have any questions, comments or requests regarding this
Notice or the processing of your personal data in our company, or
if you wish to exercise your rights, please contact the following
contact:
Company : Qualica Asia Pacific Pte. Ltd.
Address : 2 Venture Drive, #18-28, Vision Exchange, Singapore 608526
Contact Our Data Protection Officer : dpo@qualica.com.sg
Published : 1 Jan 2024